Configuring the Consent Banner

Consent banners are required by many regulatory regimes to explicitly ask for user consent before deploying cookies or other tracking identifiers, or to notify the user that tracking technologies like cookies are being utilized. When fully complying with laws like GDPR, consent banners do not merely notify the user about the usage of cookies or other trackers on a website, but ask for express/explicit consent before setting non-essential identifiers or cookies (often referred to as strictly necessary cookies) on the user's browser. Depending upon the configuration settings, consent banners can also provide a quick means for users to choose their consent preferences.

How to Configure the Consent Banner

Login to Concord and navigate to User Experiences → Website Experiences → Consent Banner.

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To make any changes, click on the Edit button on the top right.

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Configuring the Banner Settings

General Settings

• Use the Show Banner switch to choose whether the consent banner will be shown to users.
• Use the Position switch to determine if the banner appears at the top or bottom of the page.
• Use the Theme button to switch between Dark theme (a black background with white text) and Light theme (a white background with black text).

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Banner Settings

• Use the Show Banner Title toggle to configure if there is title text on the consent banner.
• Use the Banner Title Text text box to configure the text of the consent banner title text.
• Use the Policy drop down to choose from a list of configured privacy policies. Select the privacy policy directly related to your organization’s usage of data and trackers (cookies and scripts). Any consent type with the subcategory “Privacy Policy” will show up for selection here.
• Use the Link Text text box to configure the text of the link to the policy referenced in the Policy drop down you’ve just selected.
• Use the Banner Text text box to configure the main body text of the consent banner.

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Banner Buttons

• Use the Show Close [X] Button to toggle the appearance of the “x” button to close the banner.
• Use the Accept Button Text form field to input any custom text for the Accept All button.
• Use the Show Deny Button to toggle the appearance of a Deny All button on the banner.
• Use the Deny Button Text form field to input any custom text for the Deny All button.
• Use the Show Customize Button to toggle the appearance of a Customize button on the banner.
• Use the Customize Button Text form field to input any custom text for the Customize button.
• When your changes are complete, click the Save button in the upper right of the window.