Concord Privacy News: 09/29/22

Concord Introduces New Self-Service Features

Concord’s latest Consent & Compliance product release includes a new self-service feature for user management. Within Concord’s user-facing Privacy Center, individuals can now opt to receive full details of data privacy requests they’ve made. With a simple click of the “Get Details” button within the Privacy Center, the user will receive an email containing the URL the request came from, the details of the request, the date the request was made, and the request’s status.

For the latest news and product releases from Concord, visit concord.tech.

FTC Report Finds Increasing Use of Dark Patterns to Mislead Consumers Into Buying Products or Giving Up Their Personal Data

A new report from the Federal Trade Commission found that companies are increasingly using dark patterns to trick or manipulate consumers into buying products or giving up their personal data. Such tactics include disguising ads to look like independent content, making it difficult for consumers to cancel subscriptions or charges, burying key terms or junk fees, and tricking consumers into sharing their data. On this last point, the FTC noted that dark patterns often appear as giving consumers choices about privacy settings or sharing data, but are designed to intentionally steer consumers toward the option that gives away the most personal information.

With Concord’s consent management features, consumers are always in control of what data they share and with whom. Our client library and powerful APIs make it simple to automatically capture any type of consent event, and records can be collected for any and all types of agreements or stored information.

Learn more about how Concord can help your business comply with the latest data privacy regulations, while also giving users direct ownership and control of their data.

Other Privacy News of Note

The Facebook Button is Disappearing from Websites as Consumers Demand Better Privacy

Until about a month ago, shoppers on Dell’s website looking for a new laptop could log in using their Facebook credentials to avoid creating a new username and password. That option is now gone. Dell isn’t alone. Other big brands, including Best Buy, Ford Motor, Pottery Barn, Nike, Patagonia, Match and Amazon’s video-streaming service Twitch have removed the ability to sign on with Facebook. Read more
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Silicon Valley Can’t Keep Track of Your Data

Twitter whistleblower Peiter Zatko was asked repeatedly about whether Twitter is aware of how its user data is accessed and stored. He gave a troublesome answer: The company doesn’t know. Experts say the problem is bigger than Twitter. Read more

Google, Meta Fined $71.8M for Violating Privacy Law in South Korea

South Korea has hit Google and Meta with a fine of ~$71.8 million (100 billion KRW) after finding they violated the country’s privacy law, South Korean authorities said. The watchdog said in its statement that Google and Meta did not receive legitimate consent in the process of collecting information from users who visit their websites and use other websites as well as apps for customized advertisements. Read more

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